Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?

We may collect, store and use the following kinds of personal data:

  1. information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation;
  2. information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
  3. information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications.

(2) Using your personal data

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  1. manage your holiday booking;
  2. enable your use of the services available on the website;
  3. send statements and invoices to you, and collect payments from you.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Your personal information is available to the accommodation agency and/or owner and their sub-contractors and you should check their privacy policy in relation to the use of your information.

All our website financial transactions are handled through selected payment services providers. We will share information with the cottage owners selected payment services only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Where you have provided consent, we will share your email with the cottage owners chosen email marketing tool. If you no longer wish to be on their email list you may un-subscribe at any time by selecting the appropriate option in the email sent to you.

Your information may from time to time pass through other 3rd party servers, cloud services, and routers strictly necessary in providing you with this service.

Where you have made and paid for a booking, even if fully refunded, this information is required to be retained for tax purposes for a period of not less than 6 years.

At an owners request we will terminate their account, export your information to them, and delete it from our servers.

(3) Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

  1. to the extent that we are required to do so by law;
  2. in connection with any legal proceedings or prospective legal proceedings;
  3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and except as provided in this privacy policy, we will not provide your information to third parties.

(4) Security of your personal data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Our services are password protected, with access controls and access logging. Your data is backed up and encrypted where appropriate to do so. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of information while in transit.

(5) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(6) Third party websites

The website may contain links to other websites. We are not responsible for the privacy policies of third party websites. This includes clients who use our services.

(7) Additional Information

We collect website usage information to help us:

To collect website usage information for use as described above - website usage information and site access statistics are used, cookies contain no personal information and cannot be used to identify you.

This privacy policy applies only to our website. We are not responsible for the privacy practices within any other websites. You should always be aware of this when you leave this website and we encourage you to read the privacy statement on any other website which collects personal information.

This privacy policy is based on a freely-available template created and distributed by

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